Contact Us & Customer Feedback

Contact Us & Customer Feedback

One of Chipper Funerals' chapels in WA

You can send us an email by selecting from the links below and filling out the form, and one of our staff will be in touch.

You can also call Chipper Funerals 24 hours a day, 7 days a week on any of the numbers below, so our experienced care is never far away. 

Mandurah         (08) 9581 9166

Myaree              (08) 9330 6344

Rockingham      (08) 9528 1244

Subiaco              (08) 9381 5888

Complaints Handling

When you contact us with a complaint, you will receive a Complaint Reference Number. Please keep this number somewhere safe in case you need to contact us again so we can access a detailed record of your complaint and be ready to assist you further. 

We treat every complaint seriously and we endeavour to resolve your issue straight away. If your complaint cannot be resolved by your first point of contact, it will be escalated immediately. We will endeavour to resolve your complaint within 10 business days. As we work to resolve your complaint, we may contact you if we require more information. For more information about our complaints handling process, please read our Complaints Handling Policy here.

Other questions & Arranging a funeral now

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Customer Testimonial

"Dear Ashley,

This is to thank you on behalf of myself and our family for the love and support during this very difficult time.

Your participation as Funeral Director is deeply appreciated and you were instrumental in making sure that all went well. You also went extra miles to make these last two weeks proceed according to plans... The Urns are good examples and there are many other special touches...

You delivered beautifully and chose the right persons to help make Chris’ farewell a success. Even during your holidays, I know you were there behind the scene making sure that all went well. The viewing and cremation were sombre moments as expected, with a lot of work behind the scene. The Memorial Service truly depicted the Chris we all know and this has also been echoed by all those who attend the Service. Catering was also well organised.

You did an absolutely fantastic job Ashley, and I cannot thank you enough for all you have done for us. I could not have chosen a better person than you.

Thank you again from the bottom of my heart!"

Sincerely,
Marlene
February, 2016